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Re: error 404. I Have creative cloud installed but i cann't acess to it.

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Hi Carlos,

 

Please try the steps below:

 

Uninstall Adobe Creative Cloud application from Control Panel.

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

 

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

 

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

 

Step 4 :

Click on the blow link and download Adobe Application manager and install the same :

http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe

 

Once the installation is completed, double click on Adobe Application Manager launch icon on Desktop.

It will start update process and gets updated to Creative Cloud application .

 

Regards,

Sheena


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