Hi,
Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - Subscription Termsas well.
Regards,
Sheena