Re: I want to cancel my subscription. I'm signed in but I still can't talk to...
Hi, thanks for reply. I am on a yearly membership. I followed the directions to cancel membershipand it takes me to Contact Options. The only options are a link to the forums. Thanks, Jamie Overton
View ArticleWhere can I get API Key / Integration Key?
I have signed up for a developer account. However I couldn't find the API Key or Integration Key under API Information and Access Tokens. Can you help me?
View ArticleRe: I find that whenever I try to rename an invisible layer (in Photoshop CC...
Hi Chetna,I'm running Windows 7 SP1, fully updated, on a Dell Precision5600 workstation. Thanks for checking. Dan On Monday, September 7, 2015, Chetna Srivastava <forums_noreply@adobe.com>
View ArticleI've paid my student creative account for 2 months. yet I found our school...
I've paid my student creative account for 2 months. yet I found our school provide a $170 one year plan for us. So I bought that plan. Will my older plan been canceled automatically or need some other...
View ArticleRe: Elements 13 will not open in Windows 10
Hi jjzorro, Please try few steps mentioned below in order fix the Issue.Right Click on the Photoshop Elements Icon<< Run as administratorTry and run the software in Windows 7 Compatibility mode....
View ArticleRe: photoshop elements 端末変更
通常別端末へライセンスを移行される場合は、旧端末でライセンス認証の解除を行った後にアンインストールとなります。新端末では製品をインストール、ライセンス認証の手順になります。シリアル番号が認証されないとの事ですが、具体的にどの様なエラーが表示されていますでしょうか?
View ArticleRe: Blu-rayへの書き込みがうまくいきません
お早うございます >私のPCは、Core i7 2670QM 2.2GHz/4コアであり、プロセッサーのスペックが原因なのかと?クロック周波数が低いと本当にダメなのか、ただ処理に大変時間がかかるだけなのか、私も経験がありませんので分かりません。どなたか、「クロック周波数が低いPCでもBlu-ray作成ができた。」等と書き込んで下されば良いのですが。...
View ArticleI just received an error message as follows: The watch folder service...
I received the above error message while trying to add photos from a card reader to my computer. I recently uninstalled the trial version of Light Room and PSCC. Could that have anything to do with...
View ArticleI need help installing Photoshop Elements 6 into a Windows XP?
I need help installing Photoshop Elements 6 into a Windows XP?
View ArticleRe: Premiere Pro CC 2015 wont download/update
Hi, Please refer to the links below. Error downloading or updating Adobe Creative Cloud appsPhotoshop CC update failed. Download error 49 Hope this will resolve your issues. Regards,Anupriya Khare
View ArticleIs CC2015 Just Slower?
So, I noticed this as soon as I started using CC2015. Does anyone feel that this version is just not as responsive? I often have to hit shortcut keys or click on buttons multiple times to get things to...
View ArticleRe: Windows 10 problem with elements 11 not seeing video
Thanks. I did find an article suggesting you install the older version and did get it installed and working properly.
View ArticlePremier Elements 6 low System Memory
I have been using Adobe Premier Elements 6 successfully for around 8 years. I'm currently working on my latest project and whilst transferring video clips/photos from files stored on my PC I get the...
View Articlebridge previews broken
I haven't been able to get the animation presets for AECC 2015 to preview in bridge. The preview window is there and the thumbnail shows but it does not move and there is no play button. I have...
View ArticleRe: Is installing PSE 11 from crashed computer on new computer possible?
Hi Mts.Judy, Yes, you can install PSE 11 on a new computer. Please use the below link to download Photoshop Elements 11 on the new computer.Photoshop Elements Help | Download Photoshop Elements | 13,...
View ArticleFile not rendering out properly
So i have this video that was recorded in Avi with H.264 (amd app) encoding on bandi cam and i ran it through encore to put the sound in because i record that separately so i can adjust volume it after...
View ArticleRe: How to repair corrupted file
Can you upload the file to a file sharing site so others can test it? You have the latest Nvidia device driver install in your laptop I see and 8GB of Ram. You wrote you tried replaceing the object...
View ArticleHelp! All my individual brushes now have the same textures
Hi. I've been using PS since 1993. I am now having a major problem in that all of the individual and unique brushes I have created, many of which had their own textures on them, have now had all...
View ArticleI have an ISUS Desktop that I recently purchase. The computer ha Windows 8...
I have an ISUS Desktop that I recently purchased. The computer had Windows 8 installed from the manufacturer but I recently upgraded to Windows 10. I have the original Adobe Photoshop Elements 5.0...
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